show/hide this revision's text 3 fix spelling of platform, remove the 'b' from 5.0.

Why do I get error 800a01ad when trying to install plarform 5.0bplatform 5.0?

show/hide this revision's text 2 Combined a run-on answer into the question, reformated and retagged

I get the above error every time I try to install. Using IBM T42 XP Pro SP3.Downloaded 3 times from Ascom,Always hangs half way thru.

5b just shows up in the run box. Here is the error message

Unable to create an instance of the Ascom PlatformInstaller.CustomActions installer type--Exception has been thrown by the target of an invocation.--Creating an instance of the COM component with (EDEBAAF9-E097- 4D30-AA5F-6A4B0F17-DC6D) from the IClassFactory failed due to the following error 800a01ad.

My computer is up to date and I am administator

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Why do I get error 800a01ad when trying to install plarform 5.0b?

I get the above error every time I try to install. Using IBM T42 XP Pro SP3.Downloaded 3 times from Ascom,Always hangs half way thru.